Glencall Letter boxes
Kingsbury/ Bloomsbury /Stamford, Letter boxes
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Frequently asked questions page


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Box going into ovenbox in oven to powder coatholes being taped in boxDrilling holes in back of boxlabelling boxFinishing off box
Click on images above for larger views of the various stages of manufacture;

Click on any link below to answer your queries; If your query isn't listed below please email us enquiries@glencall.co.uk
Or contact us on 01592 840853

Q:What is the difference between the Kingsbury and Bloomsbury post boxes?
Q: What is a restrictor plate?
Q: If I have a restrictor plate fitted will it restrict larger packages going into my post box?
Q: Can the Kingsbury / Bloomsbury be made bigger ?
Q:My builder is working on my wall now, is there any drawing he can use to leave the space needed for my box?
Q:Can these post boxes be built into stone walls , or only brick walls?
Q: I want to build the post box into a wall, but I need to have a front door as I don't have access to the back of the wall, is this possible?
Q: What do all the different codes mean for this box, ie LS01, LS02, LS05 LS03, etc...?
Q:Why do some of the boxes have the 'POST' on the letter flap in a different colour to the box?
Q:How many keys come with the box?
Q:What colours are the post box available in?
Q:What are the boxes made from
Q:Are the boxes imported?
Q:What are the delivery times?
Q: How are the boxes sent?
Q: Can the through the wall models be built into existing walls as well as walls being newly build?
Q: What litre capacity does the letter box hold ?
Q: In what way does the Stamford letterbox differ from the Kingsbury/ Bloomsbury letter boxes
Q: Why are these boxes so expensive?

Q: What is the difference between the Kingsbury and Bloomsbury post boxes?
A; The only difference is that the Kingsbury post box is a bit more ornate than the Bloomsbury; Everything else is the same, same dimensions, same price; The Kingsbury and Bloomsbury letter boxes can be made to fit into walls, onto walls, on gates and railings and can also be freestanding;
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Q: What is a restrictor plate?
A: The restrictor plate is a outward protruding 'tongue' like feature, fitted inside the box and below the letter opening, which prevents someone from putting a hand down into your box to steal your mail- The restrictor plate is an optional extra and can be fitted into the Kingsbury/ Bloomsbury/ post boxes; Due to the design of the Orwell and Oakley letter boxes a restrictor plate is not necessary; The Chelsea letter box comes with a restricor plate as standard;
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Q: If I have a restrictor plate fitted will it restrict larger packages going into my post box?
A: It may do; If security is not an issue then best not to have it fitted; However the restrictor plate is easy to fix if you get your box and realise that you need a restrictor plate after all - Alternatively if you receive the box with a restrictor plate and decide it is restricting parcels, it can be removed; (front casting would have to be taken off the box, which may be slightly trickier with an extended casing if the box is being built into a wall; You can also bend the restrictor plate downwards slightly if you feel it is restricting the mail too much
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Q: Can the Kingsbury / Bloomsbury be made bigger ?
A: They can be made deeper, but they can not be made wider or taller, only deeper (ie front to back of box measurement)
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Q:My builder is working on my wall now, is there any drawing he can use to leave the space needed for my box?
A: Yes, dowload this drawing which the builder can use- use this drawing for the Kingsbury or Bloomsbury only, if you are ordering a Stamford then the sizes are slightly different, ;
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Q:Can these post boxes be built into stone walls , or only brick walls?
A: Yes the boxes can be built into stone walls; As this type of wall may not be completely even, give us the deepest part of the wall, when you get your box you will need to fill in the gaps with mortar; If the box protrudes from the back of the wall it will still be waterproof as the internal casing is suitable for outdoor weather exposure- so if you want a box bigger than your wall then it is not a problem if it protudes through the back, you will however need to 'bed' the box in with mortar/cement
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Q:I want to build the post box into a wall, but I need to have a front door as I don't have access to the back of the wall, is this possible?
A: Yes, there are two options 1) If the box is to stop short of the end of your wall, ie not going straight through to the other side, then you can choose the box with a front door and a 'flush (blind) back' option which is available on our secure shopping page : 2) Or if the box is to go into the wall and straight through to the other side the choose the front door option but will the 'back casting' , ie it will still have the front door;
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Q: What do all the different codes mean for this box, ie LS01, LS02, LS05, LS03, etc...?

A:The LS01, and LS05 are boxes with rear doors for building into walls or mounting onto gates; The LS01 is the Kingsbury post box, the LS05 is the Bloomsbury post box;
The LS03 and the LS07 are boxes with front doors for mounting onto walls, the LS03 being the Kingsbury and the LS07 being the Bloomsbury;
The LS06 and the LS08 are freestanding post boxes which come with a pole for sinking into concrete, the LS08 being a front door model Bloomsbury and the LS06 model being a rear door model Bloomsbury;
The LS04 and LS02 are also freestanding post boxes, being the Kingsbury (more ornate) style;
The LS09 Chelsea post box is a model with a vertial slot for fixing onto railings so that you don't have to cut the railings (the LS01 and LS05 are also for fixing onto railings or wooden gates, but have a horizontal letter slot which means the railings would have to be cut and a fixing kit used which is available on our web site shopping cart;
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Q:Why do some of the boxes have the 'POST' on the letter flap in a different colour to the box?
A:When the box is made, the POST is the same colour as the box, but as it is 'cast' it stands proud of the surface of the box and so 'stands out' However there is also an option of having the 'POST' in a different coloured lettering: This however is only available on a Clarendon style post flap which comes as standard with the Bloomsbury post box; You can have the Kingsbury post box - which normally comes with a 'script' style post flap - also in contrast lettering, but choose the 'Clarendon ' post flap style
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Q:How many keys come with the box?
A:2 keys come with the box and spares are available if required; It is a snap shut cylinder lock similar to the glove compartment of a car, ie you can leave the door unlocked if required - the door being a 'snap shut' style will stay closed; Or you can use the key to lock and unlock the box; Please make a note of your key number when you receive your post box as you may need this should you lose your keys; - we will not be able to supply more keys if you don't have your key number;
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Q:What colours are the post box available in?
A: The boxes are phosphate treated (for long lasting protection) before being coated in a durable top quality low bake enamel in a choice of colours:--CLASSIC BLACK- RAL 9005: STUNNING WHITE- RAL 9016: ELEGANT BRUNSWICK GREEN- RAL 6009: and BURGUNDY - RAL 3007 . The Stamford is only available in Classic Black; The finish is a semi gloss; Furthermore should you have a specific RAL colour in mind - then please contact us and we would be happy to quote for a personalised colour; Or if you wish you can have the box unpainted , for instance if you are having gates made and want the box the same colour as your gates, then your gate manufacturer can paint the box at the same time as he paints your gates;- please contact us for a price should you wish the unpainted option (there will be a reduction in price)
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Q:What are the boxes made from?

A:The front and back panels are cast in solid aluminium whilst the casing is made from heavy guage galvanised zinc plated steel making it resistant to rust; Galvanized steel has gone through a chemical process to keep it from corroding. The steel gets coated in layers of zinc because rust won't attack this protective metal. For countless outdoor, marine, or industrial applications, galvanized steel is an essential fabrication component.
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Q:Are the boxes imported?
A: No the boxes are handmade in a UK foundry
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Q:What are the delivery times?
A:For a standard case (up to 230mm) delivery is normally within a week, if the colour is black, for a larger case size or a colour other than black then allow a bit longer, if you need your box earlier than this then please contact us and we will do our best to accommodate you ;
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Q: How are the boxes sent?
A: The boxes are sent by Courier and are fully insured they will require a signature;
Q: Can the boxes be built into existing walls as well as a wall being newly built?
A:Yes, the boxes can be built into existing walls, a hole would need to be made in the wall, see the techinical drawing sheet which is on the same page as the built in models: In this instance when ordering give us the measurement of your exisiting wall, the front to back depth -
Q: What Litre capacity does the letter box hold
A: The standard size box holds approx 25 litres; However if you purchase an extended casing then this will be increased; If you want to find the volume capacity of a letter box in litres, multiply length x width x height in centimetres to get cubic centimeters which is equal to ml and there are 1000 ml in a litre. so divide the total by 1000 to get volume in litres

Q: In What way does the Stamford differ from the Kingsbury / Bloomsbury range
A:The Stamford has a letter plate at the front instead of a complete casting , for customers who prefer a simple letter plate front design - the letter plate is available in Brushed Chrome (matt) or Polished Chrome(shiny) , Polished Brass or Textured black . The Stamford is suitable for a Single Brick Wall, a Double Brick Wall, a Standard Cavity Wall or a Brick Pier, We can also now do a different version of this box called THE ORWELL which is the front letter plate and chute but no collection box, for instance if the box is going into your house and you do not need a lockable collection box on the back - or THE OAKLEY which is similar to the orwell but for a double or cavity wall;
The Single Brick Stamford has a letter plate to the front, a chute for a one brick wall and a collection box on the back; The Double Brick Stamford post box has a letter plate to the front , a chute to fit a double brick wall and a collection box on the back; The Cavity wall Stamford post box has a letter plate to the front, a chute to fit a standard cavity wall, and a collection box for the back; There is also the Stamford which is suitable for building into a brick pier or pillar, with this option you have the letter plate on the front, a chute which fits through a single brick then the inner box which sits inside the pier or pillar for the mail to fall into (we can make the inner case to fit any depth of pillar ) and there is a door on the back for collection of your post; The door on the Stamford is lockable and comes with two keys; ;The Stamford is made by the same manufactuerer as the Kingsbury/ Bloomsbury / Chelsea boxes, made in a UK foundry to the highest standard;
Q: Why are these boxes so expensive ?
A: The Kingsbury/ Bloomsbury and Chelsea/ Stamford /Orwell and Oakley post boxes are made in the UK for a quality product and are made to last. The boxes are made using quality materials and come with a 3 year warrenty:
The front and back panels of the Kingsbury/ Bloomsbury and Chelsea are cast in solid aluminium (the Stamford has a letter plate at the front with the bank panel is made from aluminium ) whilst the inner casing is made from heavy guage galvanised zinc plated steel making it resistant to rust;
The boxes are also powder coated in ovens making for an even more resiliant paint finish
The boxes come with 2 keys and more keys are available on request;


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